Question 1

What are your Front Desk hours?

Accepted Answer

Monday: 3:30-8:30 Tuesday: 3:30-8:30 Wednesday: 2:00-9:00 Thursday: 2:00-9:00   *Our Front Desk hours change periodically throughout the season

Question 2

What is your registration fee?

Accepted Answer

Great question!  Here at DDA we do NOT have a Registration Fee.

Question 3

How do I know which class is right for my son or daughter?

Accepted Answer

Visit our "Classes Offered" page to see what we have.  We offer a FREE trial class to all new students for evaluation and placement.

Question 4

How do I register for a class?

Accepted Answer

All of our class registrations are done On-Line through our website: www.dreamsdance.com.  There are multiple "Register Here" buttons throughout our website.

Question 5

How do I pay my bill?

Accepted Answer

NEW FOR 2022:  All families MUST be enrolled in auto pay.  We do not refer to our tuition as "monthly tuition", since there are not the same amount of classes in each month. We take the TOTAL class cost and divide it into 5 equal installments.

Question 6

What is your dress code?

Accepted Answer

Visit our "Dress Code" page for details on class requirements.  www.dreamsdance.com/dress-code

Question 7

Do you offer FREE trial classes?

Accepted Answer

Yes, we do offer a FREE trial class.  If you are interested in trying a class, please contact the studio for the best options for your child. Arrive 5-10 minutes prior to the class time so you can fill out a waiver and get a quick tour.

Question 8

What if we miss a class? Do you allow makeup classes?

Accepted Answer

Dancers are allowed 2 make up classes, per class, per session.  Classes must be made up within 3 weeks of missed class.  To attend a makeup class, please choose an age/level appropriate class.  Check in at the front desk and fill out the sign in form for the make up classes.

Question 9

Do you have a drop in rate or punch cards?

Accepted Answer

No we do not offer a "drop in" rate or "punch cards".

Question 10

Do you offer a "Multi-Class" or "Multi-Student" discount?"

Accepted Answer

If you (whether it is one of your children or multiple children) register for 3 or more classes, you receive a 10% discount on tuition each month or 10% off your pay in full amount. The discount will be manually entered by studio AFTER you have registered, but before your first payment. After the first month, it is automatically deducted – just an FYI in case you are wondering why it “looks” different in your transactions. If you do not see the discount reflected in your balance when you go to make your first payment, please let us know.

Question 11

What if there is a weather cancelation, how do I know?"

Accepted Answer

If we need to cancel classes due to inclement weather, we will post it on our social media platforms, and notify you by email, and at times, text message.  Make up classes will be scheduled.

Question 12

Do you offer a discount if I register my child late and the session has already started?

Accepted Answer

If joining the session late there is no pro-rating of tuition.

Question 13

Refund policy and Dropping a Class

Accepted Answer

There are no refunds if you drop a class(es) after the first class of the session.  Students are not able to get a true feel for a dance class, after just one class.  Always remember, it may take a few classes for them to warm up and feel comfortable - esp. the younger ones.   A 30 day written or emailed withdrawal notice is required in advance of a student ending lessons, before the end of the session.  Tuition will still be due for that month.  The student may continue classes during the month the notice was given for.    If a student abruptly withdraws from the program without notice given, all fees will still be due for that month.  If it is in the middle of a month, all tuition payments are due for that month and the next month following.  There are no refunds given on tuition payments that have already been made, in part or in whole.

Question 14

Tuition and Late Fees

Accepted Answer

Monthly tuition is due on the first of the month of your scheduled class. All families must be enrolled in auto pay as of January 2022.    A late fee will be posted to accounts with declined cards that do not pay with an alternate card or check within 3 days.

630-443-2181

ADCC Studio of Excellence

Frequently Asked Questions

OUR LOCATION

St. Charles, Illinois 60175

Phone: 630-443-2181
Email: info@dreamsdance.com

CURRENT FRONT
DESK/OFFICE HOURS

We offer a FREE trial class & evaluation!

Frequently Asked Questions

CURRENT FRONT DESK/OFFICE HOURS

CURRENT FRONT
DESK/OFFICE HOURS